Contact Customer Support

Our customer success teams are available:

Europe, Middle East and Africa  –  8:00AM to 19:00 CET at (+33) (0)1 70 36 37 50

Americas  –  8:00AM to 17 :00 ET at (+1 438-814-0255)


WALLIX customers with a valid maintenance contract benefit from technical support services available in English and French. With guaranteed response times and 24/7 availability, you’re never left stranded without support from technical experts.

Updates for the most recent version of the software are included in all support levels.

WALLIX Support Services

Download the brochure to learn more about WALLIX's technical support services

Download the Brochure

WALLIX Support & Services

Customer Support

Get in touch with the technical support team

Support Portal

Professional Services

Implementation, audit, and support for WALLIX solutions

Professional Services

WALLIX Academy

Training and certifications for partners and end users


WALLIX Security

The latest advisories and alerts for WALLIX solutions security

Security Alerts