Reduce your external attack surface with the Privileged Remote Access Solution

Grant employees, third-party providers, and external administrators controlled access to the systems they need.

Risks associated with Privileged Remote Access

Expanding Attack Surface

VPNs grant network-level access when the requirement is system-level access, and third-party accounts are routinely over-privileged and rarely revoked. The attack surface grows with every supplier relationship — with little visibility into what external users actually do once connected.

Access that doesn’t Scale

Managing remote access at scale means managing VPN clients, firewall exceptions, jump servers, and credential distribution — for populations that change constantly. Onboarding a new provider takes days; offboarding is often forgotten entirely. Every access request lands on the IT team, and every exception becomes a standing configuration that nobody owns.

Untraceable Activity

NIS2, DORA, ISO 27001, and sector-specific regulations increasingly require organisations to demonstrate who accessed which system, when, and what they did — including third parties. VPN logs show that a tunnel was established; they do not show what happened inside it. Without session-level traceability, external access remains an audit finding waiting to be written.

Heavy Operational Overload

Shared accounts, password resets, connection troubleshooting for external users on unmanaged devices — remote access generates disproportionate operational load. Admins need to intervene on production systems from anywhere, including off-hours,
without carrying credentials or depending on a corporate laptop.

Key capabilities of Privileged Remote access Management

WALLIX Remote Access provides control and governance over remote access to corporate IT assets and infrastructure. Instead of extending the network to external users, it brokers each connection individually: users authenticate through a web portal, are granted access only to explicitly authorised targets, and every session is monitored and recorded.

Browser

Clientless, browser-based access

RDP and SSH sessions delivered through a unified web portal — nothing to install, no VPN, any endpoint.

Folder Security

Directory segregation with Just-In-Time provisioning

External providers are provisioned on demand, in a fully segregated directory — no third-party identities ever enter the corporate AD, while corporate security policies continue to apply.

User Id

Identity-based access with MFA

Named users, explicit authorisations, multi-factor authentication at connection — OTP applications or FIDO security keys. OpenID federation fits existing IAM policies.

Access

Full session traceability

Every external session can be replayed and audited. Control and transparency over all third-party activity, aligned with national recommendations.

Why use a Priviliged Remote Access Solution?

Third-party provider access

Software vendors, integrators, and hardware maintainers routinely require access to the systems they support. Remote Access confines each provider to their contracted scope, records every action, and makes offboarding a single revocation rather than a credential hunt.

Remote IT administration

Internal administrators intervene on servers, databases, and network equipment from outside the corporate network — including emergency off-hours response — through the same governed channel, with the same traceability.

Outsourced IT and managed service providers

When infrastructure operation is delegated to an MSP , the organisation retains control: it defines what the MSP can reach, monitors activity in real time, and holds a complete, independent audit record of every intervention.

Remote and hybrid employees

Employees accessing critical internal applications and systems from home or unmanaged devices connect through the portal rather than the network — reducing the exposure created by personal endpoints without degrading productivity.

Benefits of governed Privileged Remote Access with WALLIX

Dimension

Attack Surface

Access Scope

Credentials

Traceability

Onboarding

Offboarding

Compliance evidence

IT Workload

Without governed Remote Access

Attack Surface Open inbound ports, VPN concentrators, exposed RDP/SSH

Access Scope Network-level access; lateral movement possible

Credentials Shared or communicated to third parties

Traceability Tunnel logs only

Onboarding Days: VPN client, firewall rules, account creation

Offboarding Manual, frequently incomplete

Compliance evidence Reconstructed after the fact

IT Workload Every request handled centrally

With Secure Remote Access

Attack Surface No inbound exposure; connections brokered individually

Access Scope System-level access; least privilege enforced per user

Credentials Vaulted, rotated, injected — never disclosed

Traceability Full session recording, transcript, and metadata

Onboarding Email invitation, self-registration, delegated setup

Offboarding Single revocation; time-limited access expires automatically

Compliance evidence Available on demand, per session, per user

IT Workload Delegated administration and self-service

FAQs

Frequently asked questions about Privileged Remote Access

How is this different from a VPN?

A VPN extends the network to the user’s device: once connected, the user is inside the perimeter, and control depends on internal segmentation. WALLIX One Remote Access brokers each connection to a specific, authorised target through a web portal. There is no VPN to install and manage, no additional tickets for IT staff, and every external session can be replayed and audited.

Does it require software on the user's device?

No. RDP and SSH sessions are delivered through a unified web portal with integrated web clients. Third parties and remote employees connect from a standard browser, with nothing to install or maintain.

Do external users receive credentials for our systems?

No passwords are shared. Each external user authenticates as a named individual with their own password and a second factor — an OTP application or a FIDO security key. Providers are provisioned Just-In-Time in a segregated directory, so no third-party identity ever enters the corporate AD.

How are third parties onboarded?

A business manager with delegated administration registers the provider; the contractor is invited by email, registers their MFA device, and connects through the web portal to the resources assigned to them. Access can be subject to approval, and the approver can define the duration of the work assignment.