WALLIX proporciona servicios de mantenimiento y
servicios de asistencia técnica 24/7/365
a todos los clientes y partners con contratos de servicio válidos.
Como cliente de WALLIX con un contrato de mantenimiento válido, te beneficias de servicios de asistencia técnica disponibles en inglés y francés. Con tiempos de respuesta garantizados y disponibilidad 24 horas al día, 7 días a la semana, nunca te quedarás tirado sin la asistencia de expertos técnicos. Las actualizaciones de la versión más reciente del software están incluidas en todos los niveles de asistencia.
Nuestros equipos de atención al cliente están a tu disposición:
Los especialistas de WALLIX alinean las capacidades del software con tus objetivos y te ayudan a superar cualquier obstáculo técnico para alcanzarlos.
Obtén ayuda con las implantaciones locales, híbridas, en la nube y alojadas. Un experto designado que conozca tu solución te proporcionará asesoramiento y apoyo proactivo cuando lo necesites.
Obtén ayuda con las implantaciones locales, híbridas, en la nube y alojadas. Un experto designado que conozca tu solución te proporcionará asesoramiento y apoyo proactivo cuando lo necesites.
El funcionamiento continuo de tu red depende de tu capacidad para resolver rápidamente los problemas e incluso predecir las condiciones antes de que afecten al servicio. WALLIX ofrece servicios de asistencia para ayudarte a supervisar, optimizar el rendimiento y la fiabilidad, y mejorar la eficacia operativa de tu red. Descarga el folleto para obtener más información sobre la oferta de asistencia técnica de WALLIX.
Accede a una asistencia de autoservicio rápida y validada, junto con recursos como notas de la versión, guías de instrucciones, detalles de las soluciones urgentes y resoluciones de problemas conocidos gracias a nuestra biblioteca de base de conocimientos.
Si no tienes cuenta de usuario, contacta directamente con tu contacto comercial o
ponte en contacto con nosotros
Pensar, diseñar y asegurar implementaciones complejas o de gran envergadura
Implementación, auditoría y asistencia para las soluciones WALLIX
Formación y certificaciones para partners y usuarios finales
Las últimas noticias, avisos y alertas sobre la seguridad de las soluciones WALLIX
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