Soporte Técnico al Cliente | WALLIX

Contacte con el soporte al cliente

Nuestros equipos de atención al cliente están disponibles:

En Europa, Oriente Medio y África de 8:00 AM a 7:00 PM CET – (+33) (0)1 70 36 37 50

En Américas de 8:00 AM a 5:00 PM ET – (+1) 438-777-9439

Los clientes de WALLIX que posean un contrato de mantenimiento válido pueden beneficiarse de los servicios de soporte al cliente disponibles en inglés y francés. Nuestros técnicos expertos siempre estarán disponibles para ayudarle: tenemos tiempos de respuesta garantizados y una disponibilidad de 24/7.

Las actualizaciones de software están incluidas en todos los niveles del soporte.

Soporte y servicios de WALLIX

Soporte al cliente

Contacte con el equipo de soporte al cliente

Portal del soporte al cliente

Servicios Profesionales

Implementación, auditoría y asistencia

Servicios profesionales

WALLIX Academy

Formación y certificaciones para los partners y clientes finales

Formaciones

WALLIX Security

Los últimos avisos y alertas sobre la seguridad de las soluciones de WALLIX

Avisos

Cookie	Duración	Descripción
IDE	1 year 24 days	Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
test_cookie	15 minutes	This cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies.
VISITOR_INFO1_LIVE	5 months 27 days	This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.

Cookie	Duración	Descripción
__hstc	1 year 24 days	This cookie is set by Hubspot and is used for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
_ga	2 years	This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
_gid	1 day	This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form.
hubspotutk	1 year 24 days	This cookie is used by HubSpot to keep track of the visitors to the website. This cookie is passed to Hubspot on form submission and used when deduplicating contacts.
trackalyzer	1 year	This cookie is used by Leadlander. The cookie is used to analyse the website visitors and monitor traffic patterns.

Cookie	Duración	Descripción
__hssc	30 minutes	This cookie is set by HubSpot. The purpose of the cookie is to keep track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
bcookie	2 years	This cookie is set by linkedIn. The purpose of the cookie is to enable LinkedIn functionalities on the page.
lang	session	This cookie is used to store the language preferences of a user to serve up content in that stored language the next time user visit the website.
lidc	1 day	This cookie is set by LinkedIn and used for routing.
messagesUtk	1 year 24 days	This cookie is set by hubspot. This cookie is used to recognize the user who have chatted using the messages tool. This cookies is stored if the user leaves before they are added as a contact. If the returning user visits again with this cookie on the browser, the chat history with the user will be loaded.

Cookie	Duración	Descripción
__cfduid	1 month	The cookie is used by cdn services like CloudFare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information.
__hssrc	session	This cookie is set by Hubspot. According to their documentation, whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.
cookielawinfo-checbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
JSESSIONID	session	Used by sites written in JSP. General purpose platform session cookies that are used to maintain users' state across page requests.
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Cookie	Duración	Descripción
_gat_UA-12183334-1	1 minute	No description
AnalyticsSyncHistory	1 month	No description
CONSENT	16 years 9 months 23 days 12 hours 13 minutes	No description
UserMatchHistory	1 month	Linkedin - Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
wp-wpml_current_language	1 day	No description

Soporte al cliente de WALLIX

Contacte con el soporte al cliente

Nuestros equipos de atención al cliente están disponibles:

Soporte y servicios de WALLIX

Soporte al cliente

Servicios Profesionales

WALLIX Academy

WALLIX Security

Productos

Soluciones

Recursos

Acerca

Soporte al cliente de WALLIX

Contacte con el soporte al cliente

Nuestros equipos de atención al cliente están disponibles:

Servicios de asistencia de WALLIX

Soporte y servicios de WALLIX

Soporte al cliente

Servicios Profesionales

WALLIX Academy

WALLIX Security